SYNQ3's Conversational AI ordering technologies and ACRELEC OrderMatic's intelligent audio system work in tandem to help restaurant operators navigate the new drive-thru landscape amidst labor shortages, rising costs, and strained order-taking environments. Drive-thru restaurants nationwide have had to re-evaluate their order-taking strategies since the pandemic hit. To help combat these operational challenges, ACRELEC OrderMatic and SYNQ3 have teamed up to provide enterprise drive-thru brands with advanced AI voice ordering. This new solution radically enhances the guest experience through fast and accurate automated order processing? Already realizing unprecedented results, with industry-leading rates of real ordering automation, SYNQ3 and ACRELEC OrderMatic are taking the restaurant industry by storm with an end-to-end, automated order-taking solution redefining the guest experience.

To enhance customer loyalty in the hospitality business, you need to deliver an everlasting customer experience to your guests. With the introduction of advanced and powerful technology like artificial intelligence in the hotel industry, delivering premium guest experiences at reasonable prices has become easier. It can help you magnify your business revenue and profits and scale your business to new heights. Artificial intelligence in hotels is helping businesses make well-informed decisions that can streamline the business flow and optimize performance. It can help businesses better understand the customer's requirements and needs and help hoteliers deliver a quality guest experience.

Technology is taking our day to day life and businesses to the next level. Yes, the days of doing everything manually is no more. Imagine if someone from the 1950s traveled through time to 2019, they would marvel at the way we use our handheld devices to navigate around the town, the way assistants such as Alexa, Cortana, and Siri are responding to our queries, and would be stunned by our addiction towards social media platforms. Artificial Intelligence may be considered a central tenet for the disruptive changes of the 4th Industrial Revolution by offering more transformative experiences than any other industrial revolution before. It is the core concept where computers and machines exhibiting intelligence like humans.

ModiHost is a new platform for hotels that uses artificial intelligence to offer a better hotel management system, centered around personalization of the guest experience. In turn they aim to drive increased spending and brand loyalty. They say they've cracked the code that many hotels haven't, offering a solution for remembering guest preferences and anticipating their needs that most hotels wouldn't be able to employ on their own. As the company says it in its whitepaper: "Hotel management is a complex and convoluted industry. It is also a highly inefficient one. The need to operate multiple systems, integrate different booking systems, and process reservations via mediums ranging from email to fax, have made hotel management hopelessly complicated."

ModiHost is a new platform for hotels that uses artificial intelligence to offer a better hotel management system, centered around personalization of the guest experience. In turn they aim to drive increased spending and brand loyalty. They say they've cracked the code that many hotels haven't, offering a solution for remembering guest preferences and anticipating their needs that most hotels wouldn't be able to employ on their own. As the company says it in its whitepaper: "Hotel management is a complex and convoluted industry. It is also a highly inefficient one. The need to operate multiple systems, integrate different booking systems, and process reservations via mediums ranging from email to fax, have made hotel management hopelessly complicated."

Lead author Dr Tracy Xu, Lecturer in Hospitality at The University of Surrey's world-renowned School of Hospitality and Tourism Management, has had her paper published in the International Journal of Contemporary Hospitality Management. The research behind the paper involved speaking to 19 hotel HR experts to identify the key trends and major challenges that will emerge in the next ten years and how leaders should deal with the challenges brought about by service robot technologies. Results showed that while service robots are anticipated to increase efficiency and productivity of hotel activities, they may also pose challenges such as high costs, skill deficits and significant changes to the organizational structure and culture of hotels. Therefore, the anticipated applications and integration of robotic technology will require leaders of the future to carefully consider the balance between the roles of service robots and human employees in the guest experience and to nurture a work environment that embraces open-mindedness and change. The project finished in March 2020 just as COVID-19 broke out and as the virus rendered non-essential travel impossible, most hotels around the globe are feeling a catastrophic economic impact.

This is the second in a series of articles looking at the impact of artificial intelligence and emerging technologies in restaurants. Artificial intelligence is becoming a crucial asset in the restaurant technology playbook. But as many brands invest in consumer-facing products like automated drive-thrus and in-store kiosks, experts argue that back-of-house improvement will have the biggest impact on bottom lines. As the industry nears an AI tipping point, it's more important than ever for smaller companies to seriously consider how to implement the tech in their systems -- or risk facing serious consequences in three to five years, Aaron Allen & Associates CEO Aaron Allen told Restaurant Dive. "We see massive closures and bankruptcies and retooling of restaurants in much the same way we're seeing in retail," Allen said.

However, the hotel industry has been a slow integrator of latest technologies and innovations into the regular hotel operations. It is mainly the case with technologies that might be a success in the household or home-like surrounding but has not got a chance to get implemented in a hotel operation seamlessly. FREMONT, CA: It is the set of a complex blend of technologies that steer the future of the hospitality industry. The situation forces the industry to re-think about how it interacts with customers and takes care of the guest experience. Hotels are being able to come up with the latest and customized products and services with the help of the new technology available today.

TECHNOLOGICAL innovations, artificial intelligence, virtual reality may be changing the landscape of the tourism industry, but the Filipino brand of hospitality and customer service will never go out of style. This was the message of Undersecretary for Tourism Regulation, Coordination and Resource Generation (TRCRG) Arturo Boncato Jr. of the Department of Tourism (DOT) in his keynote address at the recent 5th Tourism Human Resource Congress in Baguio City. "Tourism is bigger than artificial intelligence. Tourism is bigger than robotics. The quest for quality is something that only human beings could give," he stressed.

This is the second in a series of articles looking at the impact of artificial intelligence and emerging technologies in restaurants. Artificial intelligence is becoming a crucial asset in the restaurant technology playbook. But as many brands invest in consumer-facing products like automated drive-thrus and in-store kiosks, experts argue that back-of-house improvement will have the biggest impact on bottom lines. As the industry nears an AI tipping point, it's more important than ever for smaller companies to seriously consider how to implement the tech in their systems -- or risk facing serious consequences in three to five years, Aaron Allen & Associates CEO Aaron Allen told Restaurant Dive. "We see massive closures and bankruptcies and retooling of restaurants in much the same way we're seeing in retail," Allen said.